Sota Reps,
(I suggest you don't, but if you are inclined to skim this, then the most important thing to take away from this is: If your dentist who has purchased the camera complains that the camera doesn't work, has stopped working, or has to call in too much to reload drivers, most likely, the problem is RARELY with the Claris, and is most likely some error with Windows or their computer, these issues are not specific to Claris but would happen to any camera, please please please utilize your maximum capacity for subtlety and grace when communicating how lucky they are to not have to spend 30 minutes on hold trying to get a hold of a tech support department from a competing company.
--
I recently got a call from a panicking doctor, who shall remain nameless, regarding his capture button not working. In his panic, he was very quick to blame the camera and was even fearful that he may have "gotten a lemon."
That's right, he said Lemon, a word that brings up imagery of a certain Yugoslavian car, or Tweed Plaid yellow Jacket wearing, fast-talking, used car salesmen. But that's not what Sota is and it's certainly not how we can allow our doctors to perceive our camera, not even for an instant. After explaining to him the proper steps (when to activate and when to deactivate) when using an intraoral camera, we were able to change his tune in about 2 minutes.
90% of the time, the reason the camera isn't working anymore IS NOT because of the camera, but because the computer is losing the drivers. I realize that of course dentists would rather blame the camera than direct any of that blame toward their own faulty computers, but that's because they're scared. They are world-class dentists and admitting that they know nothing about the digital technology that runs their practice is a thought that scares them.
This is why CE courses entitled: "The Dentistry of Tomorrow: Digitizing the digital and Optimizing your Search Engine Rank for the Future of Cloud-Based Online Marketing for Web-based 2.0 applications" are packed with eager note-takers. Dentists recognize that if they master the use of digital technology, social-networking, marketing, practice management & imaging integration, one can effectively maximize their efficiency, profits and patient care. But for most health-care professionals, ignoring their family or social life in favor of learning the intricacies of utilizing the web is something they'd rather pay someone else to do, that way if the computer, a component, a camera or a sensor stop working, they can hold somebody else accountable.
So being that Sota is a company that is proud of their level of support and customer-care, we cater to the fact that no doctor should spend any amount of time servicing what is essentially an issue that arises from having a digital practice, and we resolve many issues that are unrelated to a camera, simply because if the camera isn't working then you can bet my ass that it's Sota's duty to get it working, and as we've shown time and time again, we WILL get it to work.
But let's try to get the dentists to understand that in most cases, any camera that stops working, whether the video stops working or the capture button stops working is most likely an issue with a port on the computer going bad, a cable going bad, a windows update that has knocked out our drivers. These are issues that would cause ANY camera to stop working and THESE ISSUES ARE NOT SPECIFIC TO THE CLARIS and that we CAN RESOLVE THESE ISSUES PROMPTLY WITH SPEED AND EFFICIENCY that has made numerous dealers happy to work with our company and favor our camera.
In light of Dustine's outstanding performance in her territory (Southern California, Las Vegas, Arizona) selling 18 cameras in May with the CDA and 15 cameras in June, we've shown that the Claris brand can have a strong resonance with our dealers and make them work for you. With the price point and marketing efforts, we've effectively been able to convince that selling the Claris will yield happy customers who like our service and it will not provide additional work for our dealers' equipment and technology reps after demoing the camera.
Our goal is to allow the dealers to confidently sell our camera knowing that they will not have to be called post-sale from unhappy customers. And that's why if our dentists complain that their camera has suddenly stopped working, we need to tell them with ease and confidence that these things happen with the age of computers, cables and USB ports, and that our support department will be very prompt in getting the issue resolved for them.
I appreciate your hard work and I absolutely LOVE it when I get a call at 6:00am because you may need my help. Yes--my voice at that time may sound hoarse and I may be a little incoherent from lack of sleep, but when I come to my senses I'll be elated to support you no matter what the time. For my peeps on the east coast, this especially applies to you, just remember that any improprieties or obscenities I mutter at this stage in my day should be taken with a grain of salt, just pretend we're at a party and I've had two-too-many shots of tequila :p
The Proper Steps: MAKE SURE TO FOLLOW THESE STEPS, ESPECIALLY WITH KODAK DENTAL IMAGING
1) Always have the camera ACTIVATED before opening up an imaging window. There are no "ifs, ands or buts" about this. To make sure the camera is ACTIVATED, make sure it is plugged in with the lights on, to ensure that the camera is being recognized by the computer before you try to go to live video.
2) It is also equally important to follow the proper procedure before DEACTIVATING the camera. Make sure to close out of any imaging window before you unplug the camera or hang it up in its cradle.
*In many cases, following these steps will help to avoid an incidence where the imaging software tries to open a device that is not being recognized in the computer, causes the computer to bug out and lose the driver. Sometimes you can just reboot the computer to make it work again, and sometimes, I have to wipe out and reinstall the drivers.
Port has gone bad: The camera still has a light on, but the dentist is receiving an "error open_cam" message or is simply not getting an image
1) Often times, USB ports on the back typically are more consistent than ports on the front. Resolving this issue will usually require a log-in from us so we can install the drivers into a proper port. But this is a common occurence.
2) A dentist may say "Well my sensor/mouse/usbdrive still works there, but my camera doesn't work"
- "Touche, well played good sir" but this may be beyond my scope of knowledge, but the theory is this. Each USB 2.0 port has a maximum output of 400 milliamps of power while each of the Claris's 8 white LED's use 50 milliamps, though we've toned them down to use 40 milliamps each. Because the LED's by themselves require near maximum output from the USB port, any variance in the consistency of the port can cause it to stop sharing the bandwidth and the power necessary to operate the camera.
3) To put it short, call Sota Support, switch the USB port and do a clean install.
Cable has gone bad: The camera still has a light on, but the dentist is receiving an "error open_cam" message or is simply not getting an image
1) Try another cable, they have a printer, that printer uses the same cable, ask if you can try it.
2) Maybe another operatory has a cable, let them try using the camera in another operatory.
Loose Connection on the Camera: Error Message pops up, image freezes while doctor is moving the camera.
Really, the only issue that pops up that is truly a fault of the Camera is the loose connection that causes the computer and camera to lose connection with each other momentarily and can cause a variation of bugs.
1) Ask the doctor to move the camera around, even shake it lightly to see if the cable feels loose. A little bit of wiggle room is normal, but it should not feel as if it could fall out on its own at any time.
2) If it is a loose connection, have the dentist call the office for an RMA. We'll take down some information and if they are within the 2 year warranty, they will be covered at no charge.
3) We have a new connector that literally hooks the USB connection to the inside, it's not only tighter, but it's custom fit for the camera. This is an option, but it does require work and extra cables do cost money. At the current time, we only have 6ft cables and if they require extra length, they may want to consider a 3, 4, or 6 ft extender. the shorter the better. Also recommend getting the extenders from somewhere that has a good return policy, in the event that there are connection issues with the extender.
Thanks for listening,
Austin
Thursday, July 7, 2011
Saturday, June 25, 2011
Love Letter to Anonymous:
"Hello, are you a model? you must be a model? if not--you should definitely model."
This is probably how I'd clumsily fumble around a conversation with you had I seen you at a bar--that is of course in the improbable event that I would even approach you at a bar without first taking a shot of patron to calm the nerves. That one shot then turns into 3 or 4 shots of falsely advertised "liquid courage" until the sloppy mess that resembles me has drunk himself stupid and essentially turned the inconsequential embarrassment of an awkward conversation into the much larger embarrassment of being that dude who can't walk, talk or even sit straight.
But here I am, sober as a whistle at yes, 2:00 a.m. and I'm inspired to tell you something.
Your smile is perfect, seeing that smile is not only going to make your future boyfriend/husband work harder & become better, but it's also going to remind him how much he loves you and how lucky he is to be with you.
But what I've learned, is that your (everyone's) smile is a gateway to their personality. It's what we're first judged by and the first impression is--as you know--a lasting one. Cold blank expressions on people's face will make others cringe to be around them. On the other hand, smile too much, and you'll be perceived as easily-amused. What I'm saying here is this, if you want to find the "right guy" who will be who you want him to be and treat you the way you want to be treated, then you're going to have to make him earn your smile. Because as glowing as you are when you're smiling, every Californian forgets how beautiful even the sunshine is.
I don't write like this to everyone, so take it for what it's worth. And if it comes off as judgmental, then I apologize.
I guess I'm inspired to write something unique to you because of two things, first, I just read a book that had a chapter dedicated to "the smile"; second you challenged us fishermen to write something unique to gain your attention; third, I'm challenging myself to get to know someone who I would've normally passed over in fear of rejection, as if the words "beautiful" and "sweet" were an oxymoron.
Anyways, take what I've said and trust your instincts, I'm learning this game of life just the same as you are. You can apply this theory on the smile when you're ready to job search and venture down your career path. Your smile will land you the job, your hesitation to use it will lead you to management. I'm not experienced enough to know, yet, but it certainly makes sense.
This is probably how I'd clumsily fumble around a conversation with you had I seen you at a bar--that is of course in the improbable event that I would even approach you at a bar without first taking a shot of patron to calm the nerves. That one shot then turns into 3 or 4 shots of falsely advertised "liquid courage" until the sloppy mess that resembles me has drunk himself stupid and essentially turned the inconsequential embarrassment of an awkward conversation into the much larger embarrassment of being that dude who can't walk, talk or even sit straight.
But here I am, sober as a whistle at yes, 2:00 a.m. and I'm inspired to tell you something.
Your smile is perfect, seeing that smile is not only going to make your future boyfriend/husband work harder & become better, but it's also going to remind him how much he loves you and how lucky he is to be with you.
But what I've learned, is that your (everyone's) smile is a gateway to their personality. It's what we're first judged by and the first impression is--as you know--a lasting one. Cold blank expressions on people's face will make others cringe to be around them. On the other hand, smile too much, and you'll be perceived as easily-amused. What I'm saying here is this, if you want to find the "right guy" who will be who you want him to be and treat you the way you want to be treated, then you're going to have to make him earn your smile. Because as glowing as you are when you're smiling, every Californian forgets how beautiful even the sunshine is.
I don't write like this to everyone, so take it for what it's worth. And if it comes off as judgmental, then I apologize.
I guess I'm inspired to write something unique to you because of two things, first, I just read a book that had a chapter dedicated to "the smile"; second you challenged us fishermen to write something unique to gain your attention; third, I'm challenging myself to get to know someone who I would've normally passed over in fear of rejection, as if the words "beautiful" and "sweet" were an oxymoron.
Anyways, take what I've said and trust your instincts, I'm learning this game of life just the same as you are. You can apply this theory on the smile when you're ready to job search and venture down your career path. Your smile will land you the job, your hesitation to use it will lead you to management. I'm not experienced enough to know, yet, but it certainly makes sense.
Monday, May 2, 2011
Letter to Dad Part II
I see your point, but at this juncture I don't think I could do any worse :D
There's another timeless saying that says be careful of the person who has nothing to lose. Well, I don't have much to lose to go for newer better things, or for a company/sports team/person who is at the bottom rung of the ladder, there is no where to go but upward.
But this is not to say I'm doing poorly or am at the least bit unhappy. I am in fact, very happy, I'm happy I moved out, I'm happy you and mom are happy, I'm happy my brother is doing well and having a great time with life, I'm happy your house looks beautiful with new windows and a spacious back yard, and most importantly, I'm happy you're retiring in the near future.
I've always believed in the things I can do and the things I can learn to do, but I think what outweighed my belief in myself lurked the fear of making both you and mom upset with my failures. As in basketball, tennis, baseball, math, school, anything my biggest motivation for doing something was seeking the approval of both you and mom, which is wrong, because I should've been doing those things for myself. Because ultimately it made me fear competing, and though it's backwards, I would rather shut down and do nothing than to try to do anything and fail at it. I've tried explaining this to you guys but I think you guys don't believe me, probably because it just doesn't make much sense. Haha.
Take for example that letter I wrote in elementary school and said I liked my friends more than my family and mom was disturbed by it even until I was 25 as if that letter had some great significance. And in my opinion, I think it's a little crazy for you guys to think all these years that I didn't love you and the root of it being based on that elementary school letter.
I know this all seems like a big tangent, but it's all related. It may seem crazy to you, but as I stated earlier, it was easier and better for me to just do nothing than to try and fail because I loved you guys so much and I think I just never got over or grew into the fact that I was supposed to be doing things to better myself as opposed to doing things to make you happy.
But back to the point, I can't give you empirical evidence to back up my claim when I say "I believe I'll achieve great things in the future." There is no crystal ball in the real world, and there is no degree from any university or any position in any workplace that guarantees success or stability. And to this, you will say, "son, you can increase your probability of achieving success and a good future" if I just calculate the inverse quotient of [(Job x credit score)^n / (projected lifetime in months)] - (2 years salary for emergency money) = X.
X is the answer, and X worked for you. X is allowing you to retire after close to 40 years of commuting to San Onofre from Fullerton every day. X is going to allow you to enjoy your days of retirement; But I know that you're even worried what you're going to be doing when there's nothing to do. After all the hard work you put in, I think the hardest thing you'll have to learn to do is a thing called nothing. What you've left to guide me is a most valuable asset this juncture you have to try your best to do nothing and relax (and it will be hard, spending all that time alone, teaching Mom *gasp* "the internet" and "the iPod."
I, on the other hand, will have to get up off my ass and do some work and actually not play so many video games, rather than just fake "not playing video games" by "alt + tabbing" the computer screen when you did your "fresh air deliveries" as you would knock rapidly at the door to my room, burst through it and make a B-line straight to the window to crack it open as if there was some sort of Chinese Dad record to break for "speed at which to ominously peer over supposedly studying child's shoulder." Don't worry, I will employ similar tactics when I have children, though I would probably just be logged into their computers via remote desktop and take control of their webcam, maybe I'll even interrupt their Facebook wall conversations by posting my own message like, "DIR (dinner is ready) <3 DAD," and things that would be even slightly more embarrassing.
It's a smorgasbord of irony between you and me, who have always looked at each other from across the battlefield standing at opposite ends of a civil war divided by a generation gap, or two. I'm 27 with youth on my side and a forecast of unknowns. You're Old, bald, and handsome with the experience of having conquered the world--quite literally with your hikes through raising two sons, a happy family, maintaining an epically stable job and treks that took you through The Grand Canyon and the top of Machu Picchu. I'm headed towards the road from which you came and will cherish the numerous resting areas you've left for me to stop and think while I let the haze dissipate and makes way for clearer skies. But like every young warrior, our paths can never be exact because the world we live in is very different. Even today we still use Sun Tzu's philosophies in war, but you will never see our modern military in "tortoise formation" waving their spears at a squadron of F-18 (unless those guys in "tortoise formation" are Vatican Assassin Warlocks).
And you, I know it will be hard to break the habit that 40 years of tireless diligence, discipline and mental fortitude and immerse yourself in your looming new retired lifestyle. But you'll get used to it, and you'll revert back to your days as a childhood prankster who was a carefree stunt-riding Chinese cowboy who protected his sisters with slingshots and toy guns from the dudes trying to get them, and I know that you'll begin to remember the exhilaration of the unknown, when you could take risks without fear or calculating the possible consequences. I know, because I too am guilty of being too calculating sometimes, but I know that cherishing every day that passes by should be held with the same regard and importance as the years that lie ahead of us, it's all about balance, we can't always live for the thrill of now, but we also can't live as though we're fearful of the future. I agree when you say, "be prepared for the unexpected," but we also cannot spend all our time preparing for something that may not ever happen, because otherwise we would've spent too much time preparing, and not enough time living.
Back to the original question of what makes me feel as though I will accomplish great things within the next 5 or 6 years, I have no tangible answer. The only guarantee I can make is that I believe in myself, and I do have to attribute much of this to being moved out of the realm of the "Tiger Mom" and the "Engineer Dad." Because now, unlike any time during my adolescence or my recent foray into adulthood, I'm armed with the confidence that both you and Mom trust and believe in me, and with that being said--I feel invincible.
Thanks for everything Dad,
<3
There's another timeless saying that says be careful of the person who has nothing to lose. Well, I don't have much to lose to go for newer better things, or for a company/sports team/person who is at the bottom rung of the ladder, there is no where to go but upward.
But this is not to say I'm doing poorly or am at the least bit unhappy. I am in fact, very happy, I'm happy I moved out, I'm happy you and mom are happy, I'm happy my brother is doing well and having a great time with life, I'm happy your house looks beautiful with new windows and a spacious back yard, and most importantly, I'm happy you're retiring in the near future.
I've always believed in the things I can do and the things I can learn to do, but I think what outweighed my belief in myself lurked the fear of making both you and mom upset with my failures. As in basketball, tennis, baseball, math, school, anything my biggest motivation for doing something was seeking the approval of both you and mom, which is wrong, because I should've been doing those things for myself. Because ultimately it made me fear competing, and though it's backwards, I would rather shut down and do nothing than to try to do anything and fail at it. I've tried explaining this to you guys but I think you guys don't believe me, probably because it just doesn't make much sense. Haha.
Take for example that letter I wrote in elementary school and said I liked my friends more than my family and mom was disturbed by it even until I was 25 as if that letter had some great significance. And in my opinion, I think it's a little crazy for you guys to think all these years that I didn't love you and the root of it being based on that elementary school letter.
I know this all seems like a big tangent, but it's all related. It may seem crazy to you, but as I stated earlier, it was easier and better for me to just do nothing than to try and fail because I loved you guys so much and I think I just never got over or grew into the fact that I was supposed to be doing things to better myself as opposed to doing things to make you happy.
But back to the point, I can't give you empirical evidence to back up my claim when I say "I believe I'll achieve great things in the future." There is no crystal ball in the real world, and there is no degree from any university or any position in any workplace that guarantees success or stability. And to this, you will say, "son, you can increase your probability of achieving success and a good future" if I just calculate the inverse quotient of [(Job x credit score)^n / (projected lifetime in months)] - (2 years salary for emergency money) = X.
X is the answer, and X worked for you. X is allowing you to retire after close to 40 years of commuting to San Onofre from Fullerton every day. X is going to allow you to enjoy your days of retirement; But I know that you're even worried what you're going to be doing when there's nothing to do. After all the hard work you put in, I think the hardest thing you'll have to learn to do is a thing called nothing. What you've left to guide me is a most valuable asset this juncture you have to try your best to do nothing and relax (and it will be hard, spending all that time alone, teaching Mom *gasp* "the internet" and "the iPod."
I, on the other hand, will have to get up off my ass and do some work and actually not play so many video games, rather than just fake "not playing video games" by "alt + tabbing" the computer screen when you did your "fresh air deliveries" as you would knock rapidly at the door to my room, burst through it and make a B-line straight to the window to crack it open as if there was some sort of Chinese Dad record to break for "speed at which to ominously peer over supposedly studying child's shoulder." Don't worry, I will employ similar tactics when I have children, though I would probably just be logged into their computers via remote desktop and take control of their webcam, maybe I'll even interrupt their Facebook wall conversations by posting my own message like, "DIR (dinner is ready) <3 DAD," and things that would be even slightly more embarrassing.
It's a smorgasbord of irony between you and me, who have always looked at each other from across the battlefield standing at opposite ends of a civil war divided by a generation gap, or two. I'm 27 with youth on my side and a forecast of unknowns. You're Old, bald, and handsome with the experience of having conquered the world--quite literally with your hikes through raising two sons, a happy family, maintaining an epically stable job and treks that took you through The Grand Canyon and the top of Machu Picchu. I'm headed towards the road from which you came and will cherish the numerous resting areas you've left for me to stop and think while I let the haze dissipate and makes way for clearer skies. But like every young warrior, our paths can never be exact because the world we live in is very different. Even today we still use Sun Tzu's philosophies in war, but you will never see our modern military in "tortoise formation" waving their spears at a squadron of F-18 (unless those guys in "tortoise formation" are Vatican Assassin Warlocks).
And you, I know it will be hard to break the habit that 40 years of tireless diligence, discipline and mental fortitude and immerse yourself in your looming new retired lifestyle. But you'll get used to it, and you'll revert back to your days as a childhood prankster who was a carefree stunt-riding Chinese cowboy who protected his sisters with slingshots and toy guns from the dudes trying to get them, and I know that you'll begin to remember the exhilaration of the unknown, when you could take risks without fear or calculating the possible consequences. I know, because I too am guilty of being too calculating sometimes, but I know that cherishing every day that passes by should be held with the same regard and importance as the years that lie ahead of us, it's all about balance, we can't always live for the thrill of now, but we also can't live as though we're fearful of the future. I agree when you say, "be prepared for the unexpected," but we also cannot spend all our time preparing for something that may not ever happen, because otherwise we would've spent too much time preparing, and not enough time living.
Back to the original question of what makes me feel as though I will accomplish great things within the next 5 or 6 years, I have no tangible answer. The only guarantee I can make is that I believe in myself, and I do have to attribute much of this to being moved out of the realm of the "Tiger Mom" and the "Engineer Dad." Because now, unlike any time during my adolescence or my recent foray into adulthood, I'm armed with the confidence that both you and Mom trust and believe in me, and with that being said--I feel invincible.
Thanks for everything Dad,
<3
Preface to a letter to Dad
Preface:
Allow me to start with the fact that I love my parents a whole stinking lot, but from my perspective their sensibilities are comically on the conservative side.
Take for instance a story my dad received in an e-mail by one of his equally paranoid co-workers my of a person who burned to death in an electrical fire because something happened to an electrical outlet where charging his phone. My dads response was to immediately forward the e-mail to me. So when I didn't respond to his e-mail (I don't respond to many of his e-mails that are like this, because I consider it to be borderline spam mail), he calls and leaves a voicemail, and then a text message that urges me to listen to his voicemail that tells me to read the e-mail.
Thank you technology for giving my dad the powers of instant communication. I can't wait until a holographic version of my dad pops into my room uninhibited to tell me that I need to change my oil.
I have never quite seen eye to eye with my pop, I don't really think sons are supposed to and if they do, their parents probably perform back-flips when they get up in the morning... because they're life is that much easier. I haven't been a parent, but I've heard that it's every bit as much a learning experience as growing up through adolescence. And I realize that he was right about many of the things he's said in the past, like "having a better job in life and a savings will make your life easier," "you'll regret not learning Chinese" and "Not brushing your teeth in the morning is nasty."
But still there are things we differ on, like I'm telling him that I want to buy a car, and he's telling me that I should be somewhat economical. So after reviewing sonatas, accords, camry's, prius's I eventually set my eyes on the Kia Optima, a great choice that will last me a long time and make me happy. I submit my proposal to my dad and he shows me a picture of what looks like four seats on a moped and says "I think this is what you should be going for...when I was your age..." yadda yadda yadda.
I can laugh about it, because he's my dad, and I realize that the more mature I get, the more our perspectives align. Maybe we don't always see eye to eye on every matter, but we respect each other's choices no matter how foolish or nonsensical they may seem.
So the following letter was a response to my dad during an e-mail correspondence in which I'm trying to tell him that though the car payments may be a bit of a burden for me, I'm mature enough to handle them and expect great things from myself in the future.
The letter I wrote will be in the note I post after this. Yes, this post is in two parts, not for any particiular reason other than things that are in two parts have a certain je ne sais quois about them.
Allow me to start with the fact that I love my parents a whole stinking lot, but from my perspective their sensibilities are comically on the conservative side.
Take for instance a story my dad received in an e-mail by one of his equally paranoid co-workers my of a person who burned to death in an electrical fire because something happened to an electrical outlet where charging his phone. My dads response was to immediately forward the e-mail to me. So when I didn't respond to his e-mail (I don't respond to many of his e-mails that are like this, because I consider it to be borderline spam mail), he calls and leaves a voicemail, and then a text message that urges me to listen to his voicemail that tells me to read the e-mail.
Thank you technology for giving my dad the powers of instant communication. I can't wait until a holographic version of my dad pops into my room uninhibited to tell me that I need to change my oil.
I have never quite seen eye to eye with my pop, I don't really think sons are supposed to and if they do, their parents probably perform back-flips when they get up in the morning... because they're life is that much easier. I haven't been a parent, but I've heard that it's every bit as much a learning experience as growing up through adolescence. And I realize that he was right about many of the things he's said in the past, like "having a better job in life and a savings will make your life easier," "you'll regret not learning Chinese" and "Not brushing your teeth in the morning is nasty."
But still there are things we differ on, like I'm telling him that I want to buy a car, and he's telling me that I should be somewhat economical. So after reviewing sonatas, accords, camry's, prius's I eventually set my eyes on the Kia Optima, a great choice that will last me a long time and make me happy. I submit my proposal to my dad and he shows me a picture of what looks like four seats on a moped and says "I think this is what you should be going for...when I was your age..." yadda yadda yadda.
I can laugh about it, because he's my dad, and I realize that the more mature I get, the more our perspectives align. Maybe we don't always see eye to eye on every matter, but we respect each other's choices no matter how foolish or nonsensical they may seem.
So the following letter was a response to my dad during an e-mail correspondence in which I'm trying to tell him that though the car payments may be a bit of a burden for me, I'm mature enough to handle them and expect great things from myself in the future.
The letter I wrote will be in the note I post after this. Yes, this post is in two parts, not for any particiular reason other than things that are in two parts have a certain je ne sais quois about them.
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